Returns & Exchanges
At Rani Brand Factory Store, we take pride in the quality of our food products; however, if you are not satisfied with your purchase, we offer a 30-day window for returns on unopened items.
Initiate Request
Contact our customer service team within 30 days of delivery with your order number and photos of the product labels.
Condition Verification
Ensure that the food items are unopened, in their original vacuum-sealed packaging, and have not exceeded their expiration date.
Shipping the Product
Pack the items securely and use the prepaid shipping label provided by our team to send the products back to our distribution center.
Refund Processing
Once our quality control team inspects the returned goods, a full refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing